Comments on: Problems Downloading

By: Ronda Callister

Ronda Callister — Sat, 28 Jul 2007 19:15:42 +0000

I download through ITunes. It works except for Mormon Stories #55, 56 and 57. I got 17 sec, 1min 38 sec, and 32 seconds respectively. I have not tried unsubscribing to Mormon Stories, yet. But I did upgrade itunes — no luck. No “GET” button is available to try again. I would love to hear these episodes.

By: Maturin

Maturin — Fri, 29 Jun 2007 02:39:10 +0000

When the new episodes appear in my ITunes v. 7.1.1.5, I left-click on the “GET” button and it usually works. Lately, with some of the latest, I’m only getting a part of the episodes. Mormon Matters #1, and #2, but I got all of #3. Mormon Stories #55 and #57, but I got all of #56. I get the same thing every time I try. Wierd. I think there’s an upgrade to ITunes. I’m going too try that and see if it makes any difference. I’m glad that I’m not alone.

By: Skye Pixton

Skye Pixton — Thu, 28 Jun 2007 22:48:11 +0000

I just realized that my previous post was entirely about mormon STORIES. I also use iTunes to download Mormon Matters. I got #1 and #3 ok but #2 is short. A couple thoughts that may or may not be related:

1) the cut-off time on #2 mormon matters corresponds to about the time my laptop would have gone into stand-by mode (I was away from it). I don’t know about others, but since it is a laptop, it does go into standby fairly soon after I walk away.

2) when I tried to come back and post a minute ago I got a page saying that this website had exceeded its quota and to try again later. This happened several times over the last few minutes until I successfully got through –?

By: Skye Pixton

Skye Pixton — Thu, 28 Jun 2007 21:39:37 +0000

My Downloading Story:

I am using iTunes. I had it set to manually update podcasts, which I did whenever I opened iTunes. I had it downloading all of them at first, but I stopped it after it got back through #47 and changed the settings to download only the most recent, which is how it is now.

While syncing my ipod I noticed that episodes 47, 52, 54, 55, & 57 were not fully downloaded (times ranging from 0:00 – 27:51). I tried updating the podcast but iTunes did not attempt re-download of any of the casts.

I deleted the incomplete #57 hoping that a manual update would then get it again (it does not, even though there’s now a 58, I guess since I deleted it iTunes figures I don’t want it. Makes sense.)

I noticed yesterday that when I manually updated the podcast that duplicate versions of #47-#56 showed up in my iTunes with a button to “get” them if I want. I clicked “get” for #55 and #56. #56 worked, but #55 shows it’s only 14 minutes long, so I’m assuming that one had problems too (the first #55 is 0:06).

#57 doesn’t show up, probably because I deleted it once, so I went to the MormonStories site (using Firefox 2.0.0.2), clicked the “download” link at the bottom (regular left-click), and saved it to disk. It only downloaded a minute or so of audio before it stopped — I’m pretty sure I got the “download complete” message. I tried again immediately, overwriting the first file, and that time it worked.

While I was on MormonStories.org, iTunes was attempting a download of #58, which also came through incomplete. (I’m not sure if the downloading was actually happening at the same time as my manual #57 download. maybe, maybe not)

As I was writing this I manually downloaded #58 from the MormonStories site (using Firefox, same as before) and I got 45 minutes, which I think it the whole thing.

I am on Windows XP home version 2002 with service pack 2 installed.

I hope this is helpful!

By: J. Nelson-Seawright

J. Nelson-Seawright — Thu, 28 Jun 2007 17:14:26 +0000

I tried left-clicking on the download link. The audio file claimed to be about 35 seconds long. It completed download and started playing. I reloaded the audio file and it came up as the correct length the second time. This is similar to problems that several people have reported to me.